Welcome to Suite 306 mental health practice. These Terms of Service outline the rules and regulations for using our services and accessing our website. By engaging with our practice or website, you agree to these terms. Please read them carefully.
1. About Us
Suite 306 is a mental health practice located in Perth, Australia, committed to providing professional, compassionate, and evidence-based care to individuals seeking support for mental health and well-being.
2. Appointments and Cancellations
- Booking: Appointments can be scheduled via email, phone, or in person.
- Cancellations: A minimum of 48 hours’ notice is required for cancellations or rescheduling. Cancellations made within 48 hours may incur a fee.
- Non-Attendance: Failing to attend a scheduled appointment without notice may result in the full session fee being charged.
3. Confidentiality and Privacy
Your privacy and confidentiality are of utmost importance to us. All sessions are conducted in accordance with Australian privacy laws and ethical guidelines.
4. Fees and Payments
- Fees for services are provided during the booking process or upon request.
- Payments are due at the time of the appointment unless otherwise arranged.
- Rebates may be available through Medicare or private health insurance, depending on eligibility.
5. Emergency Support
We are not a crisis service. If you are in immediate danger or require urgent assistance, please contact 000 or your local emergency service. For 24/7 mental health support, contact Lifeline at 13 11 14.
6. Use of Website
- Content: The information on our website is for informational purposes only and is not a substitute for professional advice.
- Links: We may provide links to third-party websites for convenience. We are not responsible for the content or accuracy of these external sites.
7. Limitation of Liability
While we take every effort to ensure the accuracy and quality of our services, Suite 306 is not liable for any indirect, incidental, or consequential damages arising from your use of our services or website.
8. Changes to Terms
We reserve the right to update these Terms of Service at any time. Any changes will be posted on this page with the revised date.
9. Contact Us
If you have any questions or concerns regarding these terms, please contact us at:
Suite 306, Level 3,
Hollywood Consulting Centre,
91 Monash Avenue, Nedlands 6009
Updated: 21 Jan 2025